BPI Auto Forms & Custom Printing

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Shipping & Returns

most on line orders are shipped within 1 to 2 business days through UPS.
UPS delivers from Monday through Friday 8:00 a.m to 6:00 p.m (Saturday delivery upon request with additional fees only).
Hawaii residents: United States Postal Service delivery only
delivery dates vary due to carrier shipping practices, delivery location and the items you order. Products may be delivered in separate shipments.
UPS C.O.D packages have an additional charge of $8.50
in observance of Holidays, BPI and UPS will not be delivering orders on:

RETURN POLICY

customers near Northern California please call 1-800-296-3316 for return info.
if items were purchased from www.flagwarehouse.com site please call 1-800-296-3316 for returns.
products may be returned within 30 days of receipt for credit or exchange and may be subject to a $15.00 restocking fee.
custom and specialty items are non-refundable. Please contact us for further information.
any wrong, missing, or damaged item must be reported within one week of delivery.
for your protection it is recommended that the returned package(s) (is) insured and that a tracking reference and proof of delivery is obtainable for the shipment.

RMA PROCEDURE

call BPI to request an RMA form at Nationwide: 800-339-9686 x 107
fill out the RMA request form completely
fax the form to BPI at (619)-286-0265 Attn: Accounts Receivable, with a copy of your invoice or packing slip. Please mark items being returned.
include a copy of the original RMA request, with a description of reason for return inside the shipment.

BPI– RMA Department

4693 –B Mission Gorge Place

San Diego, CA. 92120